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We had a issue and he really helped straighten it out with a big smile. This historic hotel is located on the famous Collins Avenue and has been a city staple since the 1950s. Now £130 on Tripadvisor: Eden Roc Miami Beach, Miami Beach. Now when we got to the room we were not expecting what we got. I wish your stay with us had been a pleasant one in its entirety. It created unnecessary anxiety and took away time from our celebration. Enjoy free WiFi, 3 outdoor pools, and 2 restaurants. Maybe they have low expectations for some reason. Room: The fridge was dirty (see pictures). Job Title See 3,472 traveller reviews, 2,438 candid photos, and great deals for Eden Roc Miami Beach, ranked #39 of 234 hotels in Miami Beach and rated 4.5 of 5 at Tripadvisor… David at the front desk is just one special person!! This legendary Miami Beach … Worst stay on a getaway I have ever had. Eden Roc is a luxury hotel in Miami Beach featuring luxurious accommodations and amenities. Gorgeous rooms and beautiful view!! The ocean front suite is the best in my opinion. ( We were less than 7 ft away).To request towels, toilet tissue, and your car from the Front desk was a effort. You can call lobby many times, but no one will answer, maybe they are too busy, I don’t know. Yes, dry cleaning and laundry service are offered to guests. "The team at Eden Roc Miami is fantastic! Located directly on the beach, the Eden Roc is smaller, cheaper, and decidedly more relaxed than the flashy Fontainebleau resort next door. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The knob to the shower was leaking as well as the overhead showerhead. Nearby attractions include Bleau Bar (0.1 miles), LIV (0.2 miles), and Arkadia (0.2 miles). Cleaning and disinfecting our resort and guest rooms is a top priority, so I was shocked to hear your experience showed otherwise. Location was between the beach and the Marina, and very close … He ultimately brought us a drink. The hotel boasts a total of 624 accommodations, spectacular views of the Atlantic … We truly value our guest feedback as these are opportunities to focus on areas that need improvement and our team is constantly reviewing better ways to make our practices better. They will park your car on the city parking lot in 50 feet from the main hotel entrance. I arrive and they tell me it's not available to damage from a storm weeks ago (but they still let me book it). You can enjoy a drink at the bar/lounge. We hope to welcome you back very soon! Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Are there opportunities to exercise at Eden Roc Miami Beach? Ample space for all occasions, weddings, meetings and events. 481 reviews of Eden Roc Miami Beach "My wife and I came to this hotel for a 4 night (delayed) anniversary vacation, and were overall very satisfied. See 3,473 traveler reviews, 2,443 candid photos, and great deals for Eden Roc Miami Beach, ranked #39 of 234 hotels in Miami Beach and rated 4.5 of 5 at Tripadvisor. Please see our partners for more details. Eden Roc is a luxury hotel in Miami Beach featuring luxurious accommodations and amenities. We will definitely be back. Dear 976danilm, Your feedback is very important to us and I truly appreciate the opportunity to address your experience with us. The location alone is not a selling point. Top room amenities include a flat screen TV, blackout curtains, and a desk. There was also people blasting loud music at all hours and, Dear ST_Glamz, I'd like to start by thanking you for sharing your candid feedback with us from your recent stay. We are going back to the Eden Roc and before we even arrive, I want to compliment Michael, who helped me with my reservation. A Miami vacation can mean lazy days on the beach, a study in the incredible architecture or sizzling nights in South Beach. We’ve stayed for 8 nights, and the only good thing in this hotel - is a view (if you have ocean front or ocean view room) and the coffee machine. Windows and glass on the balcony are very dirty and make the view from the room not as cool as it supposed to be. The Starbucks is no longer here, they only have a small cafe that doesn’t stay open that late. The COVID-19 guidelines & protocols have changed some of the services we offer. They have Nobu restaurant & Malibu Farms on the property which is great but they book up fast so you need to make reservations. They had the same rooms and service that I have. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 4525 Collins Avenue, Miami Beach, FL 33140-3226, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. "I want to thank the Eden Roc Miami Beach Resort for the BEST wedding experience I could’ve ever dreamed of. You can enjoy a drink at the bar/lounge. Own or manage this property? The atmosphere is amazing and the guests of the hotel as unique as every … Eden Roc Miami Beach: Staff - See 3,472 traveler reviews, 2,053 candid photos, and great deals for Eden Roc Miami Beach at Tripadvisor. Parking: Valet parking is $52 per 24 hrs. I asked to do cleaning for 3 times by phone, then came over - still got nothing but apologizes. Sincerely, Eugenia Dwyer General Manager. I walk down to tell them. Public … Eden Roc Miami Beach. "I want to thank the Eden Roc Miami Beach Resort for the BEST wedding experience I could’ve ever dreamed of. Sincerely, Eugenia Dwyer General Manager, Marriott Autograph Collection Hotels in Miami Beach, The Leading Hotels Of The World in Miami Beach, InterContinental (IHG) Hotels in Miami Beach, Small Luxury Hotels of the World in Miami Beach, Hotels near Edouard de Paris Salon & Spa, Hotels near Dr. Martin Luther King, Jr., Plaza Station, Hotels near Adrienne Arsht Center Station, Hotels near Yeshiva Gedolah Rabbinical College, Hotels near Beauty Schools of America South Beach Campus, Hotels near Hollywood Institute - Miami Miami Beach, FL, Hotels near Beauty Schools - North Miami Beach, FL, Hotels near Advanced Technical Centers - Miami, FL, Hotels near D. A. Dorsey Educational Center. Our guests praise the comfy rooms in our reviews. We learned the hard way. Sincerely, Eugenia Dwyer General Manager, The proximity to the beach is superb, however, the service here is absolutely horrible. I'm delighted to hear Michael provided such great level of service and we can hardly wait to pamper you throughout your stay. For some reason I found tea bags in my room, but no hot water. Flights Vacation Rentals Ample space for all occasions, weddings, meetings, and events. We would have been so stressed without her help! He quickly, professionally, and happily addressed my problem. Which languages are spoken by the staff at Eden Roc Miami Beach? The average wait time to get someone to answer the Front desk phone was approximately 10 -15 minutes....I am not exaggerating. Taxes and fees that are shown are estimates only. Dear TravelNurse123, We greatly appreciate your feedback and I can assure you that we will do everything in our control to rectify your concerns from this recent visit. The same timeless style and upbeat ambience that once drew Old Hollywood luminaries continues to lure loyal guests from all over the world today. Sincerely, Eugenia Dwyer General Manager, I had the worst hotel experience in my life here. They do not offer room service or housekeeping due to Covid. It was tolerable, I didn’t even wanted to complain about it. Are there any historical sites close to Eden Roc Miami Beach? Designed by famed architect Morris Lapidus, Eden Roc Miami Beach is one of the most iconic and architecturally significant hotels in Miami, lending nostalgic glamour to a modern beachfront resort experience. Today I had to stop by the desk and tell him thank you. Located directly on the beach, the Eden Roc is smaller, cheaper, and decidedly more relaxed than the flashy Fontainebleau resort next door. Eden Roc Miami Beach offers its guests 3 outdoor swimming pools and a 24-hour fitness center. We can’t wait to extend all services and amenities. Can’t wait to be back for another amazing vacation! See more questions & answers about this hotel from the Tripadvisor community. They weren’t even sorry. Stay and play at one of Miami's most historic resorts at Eden Roc Miami Beach. I booked the Legendary Suite. He was a pleasure to deal with!! Eden Roc Miami Beach, Miami Beach: See 3,469 traveller reviews, 2,435 user photos and best deals for Eden Roc Miami Beach, ranked #40 of 234 Miami Beach hotels, rated 4.5 of 5 at Tripadvisor. The pools, spa, and beach are so delightful and we were greeted warmly. This is certainly not the way in which we want our Guests to review our Resort nor reflective of the level of service we pride ourselves in offering. Claim your listing for free to respond to reviews, update your profile and much more. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. They give me a JR Suite with no offer of a discount. Find your perfect retreat with our uniquely crafted packages and special rates at Eden Roc Miami Beach Resort. Eden Roc Miami Beach's restaurants include the famous Japanese Nobu Restaurant, Malibu Farm, and beach side drinks with expert mixologist. Eden Roc Miami Beach offers its guests 3 outdoor swimming pools and a 24-hour fitness center. I got a good deal on the room so I am not as annoyed as I would be if I had paid full price. From the minute we saw the venue for the first time, to the minute we checked out of the … The second you walk through those doors, you … He said he would "See what he could do". With 28 meeting rooms and 46,000 square feet of meeting … Whether you’re seeing beach R&R, a wellness escape, or a culinary journey, there are so many ways to discover the energy of Eden Roc. Reviewed On 9/28/2019 by Daniela T. Eden Roc was the most perfect place for us and for our guests for our wedding! The second you walk through those doors, you … See 3,472 traveller reviews, 2,438 candid photos, and great deals for Eden Roc Miami Beach, ranked #39 of 234 hotels in Miami Beach and rated 4.5 of 5 at Tripadvisor… This beachfront resort includes 3 swimming pools, … Summary: No idea why I can see all these rich people in the lobby, all these Lambos and even Rolls Royses. There are 2 restaurants on site, along with a coffee shop/café. Ample space for all occasions, weddings, meetings and events. Nobu Eden Roc Miami Beach Management reviews. Bright, spacious guest rooms with oversized balconies peer out over the sea with direct ocean views. Each room is thoroughly inspected by our housekeeping and engineering teams to ensure they are in perfect condition for each guest arrival, so I was shocked to hear otherwise. Sincerely, Eugenia Dwyer General Manager, I booked this hotel based on the raving reviews for my husband's birthday. https://www.booking.com/reviews/us/hotel/eden-roc-miami-beach.html Ratings: Staff [8.7] - Cleanliness [8.8] - Location [8.4] We were thankful. With 28 meeting rooms and 46,000 square feet of meeting … Book Eden Roc Miami Beach, Miami Beach on Tripadvisor: See 3,470 traveler reviews, 2,435 candid photos, and great deals for Eden Roc Miami Beach, ranked #39 of 234 hotels in Miami Beach and … Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Designed by famed architect Morris Lapidus, Eden Roc Miami Beach is one of the most iconic and architecturally significant hotels in Miami, lending nostalgic glamour to a modern beachfront resort experience. When we did see an employee approaching, we asked for a drink. Stay and play at one of Miami's most historic resorts at Eden Roc Miami Beach. Write a Review. Guess what... no hot water. Miami beach weddings: Celebrate your wedding at award-winning Miami Beach and the iconic Eden Roc Hotel Miami Beach. And they just gave me an iron bucket with ice. Which popular attractions are close to Eden Roc Miami Beach?

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