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The speaker’s volume could be too high, device is out of range, or there is wave interference. *Please note that the new iPhone does not pair with these earbuds due to the software compatibility of the new iPhone and iOS version. What can I do to stop it bleeping and then on third bleep shuts down speaker ??? Our technical team has known this issue and are working on the improvement. If there are many Bluetooth devices all being used at once it can cloud the connection between your device and the speaker. If there is no red light, tap 4 times again. Reset the earbuds if you can only hear sound on one side: 1. The memory foam earcups fit comfortably around my big ears, and the headband never made the top of my head start to ache; indeed, I wore the headphones for several hours straight during a coast-to-coast flight without any pai… 4. When you say you have tried resetting these what method did you use? The Anker Soundcore Life Q20 bluetooth headphones are not what I had expected from a $60 pair of headphones. Still only the right bud playing. 2. The speaker is out of range, or has a broken speaker/speaker wires. THIS IS FOR THE LIBERTY AIR MODEL #soundcore A3902 Ensure all charging cables work properly. When i try to set the earbuds up, the right one blinks fast ready to connect with the phone, and the left earbud keeps slowly blinking “breathing”. The LED indicators will flash red 3 times and then turn white. The only way I can ever switch which device the soundcore is connected with is to either do a “fresh pair” (1st time Pair) or to go into bluetooth settings on that device and tell it to “forget” the soundcore 2 , then re-do a fresh pairing to the speaker. If the SN is on the white sticker on the USB charging cable, please try this method: Remove the right earbud from the charging case. Place the earbuds in the charging case before you start charging. A steady blue light indicates your device is paired to the speaker. Place one earbud in the charging case and make sure it’s charging (The LED indicator will be solid white). Featuring a BassUp technology that enhances your audio's bass frequencies and adds a powerful sonic punch. Remove the left earbud and tap the side 4 times, then out it back into the case. First, you have to press and hold the 'Power' button for 1 second to turn on the speaker. Make sure Anker Soundcore is turned on and in range”. Step 6. The headphone is automatically set to the pairing mode and the blue LED flashes rapidly. Once the earbuds start this or flash red, reconnect to your phone and enjoy your music. If you wish to restore the Bluetooth ability of your speaker, you must desolder the Bluetooth chip and replace it. Did you manage to get the left one to work eventually? Take a look at this page to troubleshoot problems with your speaker. I’m still trying to fix mine. Try pressing and holding all buttons on the SoundCore simultaneously, for about 30 seconds, then press and hold the power button until it turns on. Use the same cable on another device to see if the cable is bad. At first, I took out the right bud and got it connected to my phone, then unpaired it and tap four times right bud on its multitouch side until top light became red, I then put it in the charging case and took out the left earbud and tapped it 4 times till it became red as well and in the meanwhile the right was still in the charging case. Turn off the connected device’s Bluetooth to disconnect the device from the speaker. Turn on Bluetooth on your device and search for “SoundCore Liberty Air” to connect. 2. The speaker’s power button does not function properly. If all the jackets are too large, Soundcore Liberty Neo can be used without jackets. Upgraded, Anker Soundcore Liberty Neo True Wireless Earbuds, Pumping Bass, IPX7 Waterproof, Secure Fit, Bluetooth 5 Headphones, Stereo Calls, Noise Isolation, One Step Pairing, Sports, Work Out(Gray) 4.8 out of 5 stars 34. You can replace this using this guide. If the red light on the side of the device is not turning on even when plugged in, then you have a faulty charging port. September 12 But it doesnt connect to the right earbud. 5. 1. Having connection problems? Weighing in at just 9.3 ounces, the SoundCore Life Q20 features an adjustable padded headband with foldable earcups that swivel up to 90 degrees, handy for stashing the headset into a backpack or a purse. If the SN is on the white sticker on the USB charging cable, please try this method: Remove the right earbud from the charging case. One-Step Pairing: Life Note wireless earphones use our PUSH AND GO technology to automatically connect with the last paired device. First turn off Bluetooth on the device you want to connect to. delete the Bluetooth profile from your phone. Delete “SoundCore Liberty Air” from your device’s Bluetooth list, and turn off the Bluetooth on your device; Step 2. The instruction for SN printed inside the charging case is ONLY one that works for my liberty. Turn off the Bluetooth. High volume levels can cause distortion to sound on speakers. Open the Soundcore App and connect with Liberty Air 2. What should I do if the earbuds don't pair with my device? Click on the Custom Command button in the lower right corner to enter the Custom Command page. Step 2 Press the Play button and hold it for approx 3 seconds. Tap and hold the multifunction touchpad of the earbud (currently in the charging case)for 7 seconds until the LED indicator flashed 3 times. thanks very much! yalla!! Place the earbuds into the charging case and make sure they are being charged. Special offers and product promotions. You need to disable bluetooth, and do not pair them to your phone until they connect to eachother. Reset. I tried your method now and it didnt work either. Not getting sound from Anker speaker. If the SN is printed inside the charging case, please try this method: Step 1. 4. (If pairing is successful the LED indicator on the left earbud will start flashing slowly and the LED indicator on the right earbud will flash rapidly.). Forget the pairing record on your device and turn off the Bluetooth on your device; Place the earbuds into the charging case and make sure they are being charged. Turn on Bluetooth on your device and search for “SoundCore Liberty Air” to connect. $44.99. This video shows how to fix and reset your SoundCore Liberty Air in case the left earbud is not working. Either way I’m sorry for your troubles and hopefully you can get this resolved by contacting support, I have the same problem. When turned on, SoundCore will automatically connect to the last connected device if available. First turn off Bluetooth on the device you want to connect to. @ndalby, This suggested worked perfectly after trying all others! Hi Guys, Model A3102. Take them out and put them next to each other (like literally side by side). 3. Delete the “Soundcore Liberty Air” in device’s bluetooth list, and turn off the bluetooth on your device. If not, SoundCore will enter pairing mode. Ensure that the SoundCore Spirit headphones* is turned on and the battery fully charged. While the Liberty Air 2 and the Soundcore Liberty Pro were aimed more for everyday use there is no mistaking what the Soundcore Spirit X2 is … If the cable charges the other device then the problem is with the speaker’s charging port. $99.99. Try to lower the sound level to 85% on the Bluetooth device. Reset the earbuds if the earbuds cannot connect with each other properly or cannot connect with your device properly. But mine doesn’t show any lights at all. Then press the Bluetooth button on the speaker down for 2-3 seconds to enter pairing mode. Put both earbuds into the case…wait a few seconds then proceed to step 3. The sound, the weight, the build quality, and the style are all something to appreciate from this pair of headphones. Anker SoundCore 2 User Manual In this user guide, I would like to help those ones who have just bought their new speaker and do not know how to pair and connect their Anker SoundCore 2 speaker to a Bluetooth device and do not know how to use it. After your phone has connected to Liberty Air, delete it from the list of paired devices. To solve this remove any obstacles between the speaker and your device, move as close as possible, and try to connect. Step 5. The speaker could have a broken microphone or broken microphone wire. Whether you are at the gym or on a trip, these earbuds are a must-have! Reply, What do I do if one side of me earpods are louder then the other making it to where the volume is more on the quieter side doesnt work, Christopher Chapman - I see inside the speaker screen the “on” blue light. Move closer to the device to improve sound quality. This clears the paring information. After struggling for about an hour, I tried the reset procedure but instead of resetting the left earbud first Ike in the video I reset the right earbud first, followed by the left. To avoid using a Bluetooth connection, you can use an auxiliary cord to physically connect the speaker to your device. Remove the left earbud and tap the side 4 times, then out it back into the case. Turn on the Bluetooth on your device and find “Soundcore Liberty Air” to pair them. Your Bluetooth device may be out of range for connection. You may refer to the attachment to find the serial number. Upgraded, Anker Soundcore Liberty Neo True Wireless Earbuds, Pumping Bass, IPX7 Waterproof, Secure Fit, Bluetooth 5 Headphones, Stereo Calls, Noise Isolation, One Step Pairing, Sports, Work Out(Gray) Visit the Soundcore Store. The speaker has not been paired or unpaired properly. Do not separate the two devices for more than 3 feet while pairing. A flashing blue light indicates the speaker is in pairing mode. Put both earbuds into the case…wait a few seconds then proceed to step 3 Take out the right earbud and tap the side 4 times, then out back into the case. Through the Audioqueues when turning the left earbuds on or off i know that the left earbud is not completly broken. The Anker Soundcore Life Q20 ANC is available worldwide now for $60 / £52 (about AU$94) making it a very affordable pair of active noise cancelling headphones. Once in pairing mode, try reconnecting to the speaker. Step 3. After i reset the earbuds and connect them to my phone, the left bud LED continues to “breathe” in white and doesnt play music. What the Anker Soundcore Life Q20 ANC offers is a solid pair of headphones for those looking for just the basics and good-enough sound and noise cancellation. After your phone has connected to Liberty Air, delete it from the list of paired devices. After i reset the earbuds and connect them to my phone, the left bud LED continues to “breathe” in white and doesnt play music. It may take around 3-4 weeks. 2. Take both out of the case at the same time, you will see the lights on top flashing white or blinkin in a breathing way. You will see a red light. Worked for me! Rapidly flashing white Pairing mode Slow flashing white Connected to a device. Step 4. If your isnt showing any light, then put it in the case and charge it. Since they have 2 versions for this headphone, could you please check if the serial number is printed inside the charging case or attached via a sticker on the USB charging cable? And the case works because the right earbud charges. This is the message I see when attempting to connect to Anker Soundcore sound—-“Connection unsuccessful. I tried every possible solution in this thread, none of them worked. Turn to lock. Press and hold the button on both earbuds for 3 seconds. Charging Charge the charging case before using the earbuds for the first time. Go to the Apple App Store or Google Play to download the Soundcore App. at first, don’t panic guys, there is nothing wrong with the hardware so be patient and keep on trying various methods mentioned. There is a problem with the current Bluetooth connection. Diamond-Inspired Sound 4 Microphones with cVc 8.0 Uplink Noise Cancellation . Insert the earbuds into the inner canal of your ears. both are working now and then I unpaired and connect it to my phone and it still working. To avoid this turn off Bluetooth devices that are not being used and test your sound quality again. Broken speakers prevent sound from being produced or produce distorted sound. The headphone is now ready for pairing and can be connected with other Bluetooth enabled devices. Anker Soundcore Liberty 2 Wireless Earbuds, Diamond-Inspired Drivers, 32H Playtime, HearID Personalized Sound, Bluetooth 5.0, Bluetooth Headphones, 4 Mics with Uplink Noise Cancellation 4.3 out of 5 stars 1,679. Bluetooth speakers are meant to be close range. Alternatively I know a few people who had issues and just exchanged then for another pair and haven’t had any issues since doing so. Well my left earbud isn’t working either. Step 2. Once in pairing mode, try reconnecting to the speaker. Still only the right bud playing. Never. Beware this is incredibly hard to do. The speaker’s charging cables are loose, charging port is broken, or the battery is broken. I followed the steps 3 times and it didn’t work until took both buds out of the charger and placed them BESIDE each other when I paired them with phone and then it worked perfectly. Put the other earbud in the charging case and repeat Step 3. Ensure that the Anker SoundBuds headphone* is turned on and the battery fully charged. Water-Resistant Casing: Life Note’s IPX5-rated protection defends your earbuds against liquid damage. It doesn’t show any lights when i charge it. The Soundcore Life Note True Wireless Earbuds by Anker is just what you need to listen to your favorite tunes. Is it broken or can this be fixed? Press and hold the button on both earbuds for 3 seconds. The Anker Soundcore Spirit Dot 2 earbuds are surprisingly easy to use. Do not separate the mobile device for more than 3 feet while pairing. July 29 Quickly tap the touchpad on the right earbud 4 times. After say a good 5-10 seconds, pair it again to bluetooth. LEARN MORE I tried the method in the Manual that was included which was similar to yours. 2. Having problems with your ANKER SoundCore? Remove SoundCore from your device’s Bluetooth history, ensure it’s less than 3 feet away then try pairing again. Give this a try: delete the Bluetooth profile from your phone. Mine worked the way, I will tell how. Terms — I tried the method in the Manual that was included which was similar to yours. Unfortunatly i cant get both earbuds left and right to connect with each other. This may also happen if the volume level is too low. 2. Pair your device with Liberty Air 2. You will see a white light rapidly flashing on the right earbud. Remove any obstacles between the speaker and your device, and move your device as close as you can to your ANKER SoundCore and try to pair again. A steady blue light indicates your device is paired to the speaker. Remove both earbuds from the charging case and place them near each other. Place the earbuds into the charging case and make sure they are being charged. Then press the Bluetooth button on the speaker down for 2-3 seconds to enter pairing mode. Remove the left earbud and quickly tap it 4 times. We will send you the upgraded version of the item working with your iPhone once it’s available. A flashing blue light indicates the speaker is in pairing mode. 3. 4.8 out of 5 stars 29 ratings | 3 answered questions You will see a red light. I tried your method now and it didnt work either. Next. Reply, © 2020 iFixit — Licensed under Creative Commons — Privacy — Connect via AUX. SoundLine AUX cable sold separately. July 24 Hope this helps. If your device is out of range of your speaker, they will not be able to maintain a Bluetooth connection. Try this. If you are looking for an expensive sounding pair of headphones for a small price look no further. May 7 Turn on the device to be connected and re-pair the device to the speaker. Make sure they light up, if not move it around until it does. I then borrowed my friend’s phone and connect my Anker with his Bluetooth. The speaker is out of range, or has faulty Bluetooth. Accessibility, Press and Hold All Buttons at the Same Time, Problems Switching Between Paired Devices, Connected Device Not Able to Control Volume. Anker has been putting in work in the true wireless market, and the Soundcore Sprint X2 are the next pair of earbuds it’s hoping you’ll consider. Take out the right earbud and tap the side 4 times, then out back into the case. $99.99. Ensure that the Anker SoundCore speaker* is turned on and the battery fully charged. iPhone is 5” away from speaker. You can replace this using this guide. Put the earbud back into the charging case. The Anker Soundcore Life Q20 ANC is available worldwide now for $60 / £52 (about AU$94) making it a very affordable pair of active noise cancelling headphones. For help replacing the Bluetooth chip, follow this guide. You can send support@anker.com a message and see if they can help you. 1) Ensure your device's Bluetooth setting is enabled and your device is within 1 m (3 ft). Put the earbud back into the charging case. 1. I then put the left earbud in the charging case and close the lid and took them out both and let them connect to each other by placing them literally like in 69 shape until the right one started blinking and left one slowly blinking. Reply, My Bluetooth transmitter is never found in my iPhone 8, Justin Vides - Nigel - Is there a solution to this? Powered by Discourse, best viewed with JavaScript enabled, Anker Soundcore Liberty Air left earbud not connecting. Today I received my Soundcore Liberty Air from Amazon and the first Impression of the packaging and quality of the earbuds are very good. This happened to me as well. judyinln - Take them both out and tap four times each side - it should blink red on each side. If the reset was successful, a white light will flash quickly on the right earbud while the light on the left earbud will flash slowly(breathing-like).

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